Hotel front office. due in6 hours

, you are required to research and formulate policy in the following areas of a 200 room five diamond hotel located in downtown Vancouver.(hotel fairmont pacific rim)

Scope, Requirements & Guidelines

To learn about front office management responsibilities in the areas of concierge 

A typed report must be submitted with minimum 500words.

Concierge Operations (40%)

In this information age make your recommendations on what/how/when/where a concierge can deliver valuable services to enhance the guest experience of a luxury international traveler

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