Case study: trash and waste pickup services, inc.

  

Discussion Questions:

Read the case study in the attached document and answer below questions.

1. What are the positive and negative aspects of Andersen’s use of the GPS‐based system to monitor his drivers and salespeople? 

2. What advice do you have for Andersen about the use of the system for supervising, evaluating, and compensating his drivers and salespeople? 

3. As more and more companies turn to IS to help them monitor their employees, what do you anticipate the impact will be on employee privacy? Can anything be done to ensure employee privacy? 

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